Privacy Policy for Apollo Energy
Last Updated: 07 Jan, 2026
1. Introduction
Welcome to Apollo Energy (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.apolloenergyza.co.za (“Site”) or make a purchase of our solar products and kits.
If you do not agree with the terms of this policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us and information collected automatically.
A. Information You Provide:
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Personal & Contact Details: Name, billing and shipping address, email address, phone number.
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Transaction Information: Details about purchases you make, including product selections and order history.
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Communication Data: Records of your communications with us, including inquiries via email, WhatsApp, or contact forms.
B. Information Automatically Collected:
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Technical Data: Browser type, IP address, time zone, and device information.
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Usage Data: Pages you view, how you navigate the Site, and interaction with our product offerings.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To process and fulfill your orders, including shipping and payment processing.
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To communicate with you about your order, provide customer support, and respond to your inquiries via our support email or WhatsApp.
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To improve our website, product offerings, and customer service.
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To send you promotional communications (if you have opted in), such as updates on new solar kits or solutions.
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To comply with legal obligations and protect against fraudulent activity.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
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With trusted Service Providers (e.g., payment processors, shipping companies) strictly to facilitate our store operations.
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If required by law or legal process, such as to comply with a court order.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have rights regarding your personal data, such as:
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The right to access, update, or delete the information we have on you.
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The right to opt-out of marketing communications.
To exercise these rights, please contact us using the details below.
7. Contact Us
For any questions about this Privacy Policy or our privacy practices, or to exercise your rights, please contact us at:
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Email: support@apolloenergyza.co.za
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Website: www.apolloenergyza.co.za
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WhatsApp: +27 62 523 0748
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top. We encourage you to review this policy periodically.
