TERMS OF USE
Effective Date: Wednesday, January 8, 2026
Company: Apollo Energy ZAA (Pty) Ltd
Registration Number: 2024/303631/07
Contact: 062 523 0748 | Email: support@apolloenergyza.co.za
Registered Office: 21 Tlhoiwa Street, Tlhabane West, Rustenburg, 0299
Website: https://www.apolloenergyza.co.za
1. ACCEPTANCE OF TERMS
Welcome to Apollo Energy ZAA (Pty) Ltd (“Apollo Energy,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, services, content, and any related applications (collectively, the “Services”).
By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and comply with all applicable laws and regulations, including the Protection of Personal Information Act 4 of 2013 (POPIA) and other South African legislation. If you do not agree to these Terms, you must immediately cease using our Services.
2. COMPANY INFORMATION
Legal Entity: Apollo Energy ZAA (Pty) Ltd
Company Registration: 2024/303631/07
Industry: Energy Solutions Provider
Scope of Services: Provision of solar energy solutions, energy consultations, system installations, maintenance, and related energy services within South Africa.
3. SERVICES AND ELIGIBILITY
3.1 Service Description
Apollo Energy ZAA (Pty) Ltd provides professional energy solutions including but not limited to:
Solar photovoltaic system design and installation
Energy efficiency consultations
System maintenance and monitoring
Related products and services
3.2 Eligibility
To use our Services, you must:
Be at least 18 years old or have legal capacity to enter into binding contracts
Provide accurate and complete information
Be a resident of South Africa or use our services within South Africa
Not be prohibited from receiving services under South African law
4. USER ACCOUNTS AND SECURITY
4.1 Account Creation
Certain Services may require account registration. You agree to:
Provide accurate, current, and complete information
Maintain and promptly update your information
Maintain the confidentiality of your login credentials
Notify us immediately of any unauthorized access
4.2 Account Termination
We reserve the right to suspend or terminate accounts that:
Provide false information
Violate these Terms
Engage in fraudulent or illegal activities
Threaten the security of our systems or other users
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Ownership
All content on our Services, including but not limited to:
Logos, trademarks, and service marks
Text, graphics, images, and software
Website design and layout
Documentation and technical materials
are the exclusive property of Apollo Energy ZAA (Pty) Ltd or our licensors and are protected under South African and international intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to:
Access and use our Services for personal, non-commercial purposes
Download or print content for personal use only
5.3 Restrictions
You may not:
Copy, modify, or create derivative works
Reverse engineer, decompile, or disassemble
Remove any copyright or proprietary notices
Use our intellectual property for commercial purposes without written consent
6. USER CONDUCT AND PROHIBITED ACTIVITIES
You agree not to use our Services to:
Violate any South African laws or regulations
Infringe intellectual property rights
Transmit viruses or malicious code
Engage in hacking or unauthorized access
Collect personal information from other users
Send spam or unsolicited communications
Impersonate any person or entity
Interfere with the proper functioning of our Services
Engage in any fraudulent or deceptive practices
7. ELECTRONIC COMMUNICATIONS AND CONSENT
By using our Services, you consent to receive electronic communications from us, including:
Service-related notices
Marketing communications (you may opt-out)
Legal and policy updates
Transactional information
8. DISCLAIMERS AND LIMITATIONS OF LIABILITY
8.1 Service Availability
We strive to maintain 24/7 availability but do not guarantee uninterrupted, secure, or error-free operation. We may perform maintenance and updates without prior notice.
8.2 Information Accuracy
While we endeavor to provide accurate information, we do not warrant the completeness, reliability, or accuracy of any content. Technical specifications, pricing, and availability are subject to change without notice.
8.3 Limitation of Liability
To the fullest extent permitted by South African law:
Apollo Energy ZAA (Pty) Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability for any claims shall not exceed the amount you paid for services in the preceding 12 months
We are not liable for events beyond our reasonable control (force majeure)
8.4 Third-Party Links
Our Services may contain links to third-party websites. We do not endorse, control, or assume responsibility for third-party content, privacy policies, or practices.
9. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Apollo Energy ZAA (Pty) Ltd, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
Your violation of these Terms
Your use of our Services
Your violation of any rights of a third party
Your violation of any applicable laws
10. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy and the Protection of Personal Information Act (POPIA). By using our Services, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.
11. GOVERNING LAW AND DISPUTE RESOLUTION
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
11.2 Dispute Resolution
Any disputes arising from these Terms shall be resolved as follows:
Negotiation: Parties shall attempt to resolve disputes amicably within 30 days
Mediation: If negotiation fails, parties shall refer the dispute to mediation with an agreed mediator
Litigation: If mediation fails, parties may pursue legal action in the appropriate South African courts
11.3 Jurisdiction
You consent to the exclusive jurisdiction of the South African courts located in North West, Rustenburg for any legal proceedings.
12. SERVICE SPECIFIC TERMS
12.1 Quotations and Pricing
All quotations are valid for 30 days unless otherwise specified
Prices are subject to change without notice
Prices exclude VAT unless stated otherwise
Installation costs may vary based on site-specific factors
12.2 Installation Services
Site assessments are required before final quotation
Installation dates are subject to weather conditions and resource availability
Customers must ensure site accessibility and provide necessary permissions
All installations comply with South African electrical regulations (SANS 10142-1)
12.3 Warranties and Guarantees
Product warranties are provided by manufacturers
Workmanship warranties are provided as per individual service agreements
Warranty claims must be submitted in writing to support@apolloenergyza.co.za
13. AMENDMENTS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes acceptance of the modified Terms. We will notify users of material changes via email or website notice.
14. TERMINATION
We may terminate or suspend your access to our Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our discretion.
15. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
16. WAIVER
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
17. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Apollo Energy ZAA (Pty) Ltd regarding our Services, superseding any prior agreements.
18. CONTACT INFORMATION
For questions about these Terms or our Services, contact us:
Apollo Energy ZAA (Pty) Ltd
Telephone: 062 523 0748
Email: support@apolloenergyza.co.za
Registered Address: 21 Tlhoiwa Street, Tlhabane West, Rustenburg, 0299
Hours: Monday-Friday, 8:00 AM – 5:00 PM SAST
POPIA Complaints: support@apolloenergyza.co.za
Legal Notices: support@apolloenergyza.co.za
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
